The SGI quality policy for fulfilling FX Informática's mission is based on:

• The development, implementation, and adaptations of software with responsibility to satisfy customer needs and stakeholder expectations, and to establish the necessary controls for achieving information security objectives.
• The effective interaction of available computer systems.
• The customization of maintenance for installed products to achieve the lowest burden of internal failures and help resolve those attributable to customers and users.
• The reorganization of our company by orienting it toward effective process management and information security with a systemic approach.
• Decision-making based on the systematic use of management indicators.
• Compliance with current regulatory and legal requirements, those established by the customer and user, applicable regulations, and other voluntary application standards that affect our tasks. Additionally, the needs of other applicable stakeholders will be taken into account.
• Updating the competency levels of institutional personnel. Establishing continuous improvement processes and activities, updating competency levels and constant communication that helps fulfill the vision and mission as a company.
• Consideration of risk management inherent to our task and its treatment to obtain residual risk results.
• Management and personnel commitment to continuous improvement of the effectiveness of our quality management system and its updating based on information from incidents and audits conducted.
• Commitment to achieve information security and business objectives by providing our customers with confidentiality, availability, and integrity of information processed by FX Informática S.A.
• The organization commits to and recognizes innovation as a key factor for its sustainability, competitiveness, and value generation. We commit to fostering a culture that promotes creativity, continuous improvement, organizational learning, and the development of innovative solutions that respond to the changing needs of the market, stakeholders, and environmental challenges.