The SGI quality policy for fulfilling FX Informática's mission is based on:

• The development, implementation, and customization of software, carried out responsibly to meet customer needs and stakeholder expectations, and to establish the necessary controls for achieving information security objectives.
• The effective interaction of available information systems.
• The customization of maintenance for installed products in order to minimize internal failures and help resolve those attributable to customers and users.
• The reorganization of our company toward effective process management and information security, with a systemic approach.
• Decision-making based on the systematic use of management indicators.
• Compliance with current regulatory and legal requirements, those established by the customer and the user, applicable standards, and other voluntarily adopted requirements that affect our activities. In addition, the needs of other applicable interested parties will be taken into account.
• The continuous updating of the institution's personnel competency levels. Establishing continuous improvement processes and activities, updating competency levels, and maintaining constant communication that helps fulfill the company's vision and mission.
• The consideration of the risks inherent in our activities and their treatment in order to obtain residual risk results.
• The commitment of management and personnel to the continuous improvement of the effectiveness of our quality management system and its updating, based on information from incidents and audits performed.
• Commitment to achieving information security and business objectives by providing our customers with the confidentiality, availability, and integrity of the information processed by FX Informática S.A.
• The organization is committed to and recognizes innovation as a key factor for its sustainability, competitiveness, and value creation. We commit to fostering a culture that promotes creativity, continuous improvement, organizational learning, and the development of innovative solutions that respond to the changing needs of the market, interested parties, and environmental challenges.
• The organization drives innovation through the adoption of emerging technologies, including Artificial Intelligence, aimed at creating value, improving the customer experience, and continuously evolving its products and services.

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