Privacy Policy

Introduction

At FX Informatica SA ("we", "our", "us", or "the company"), we value your privacy and the importance of safeguarding your data. The Privacy Policy ("Privacy Policy") outlines our privacy practices for the activities set forth below. Regarding your rights, we inform you about how we collect, store, access, and process information related to individuals. In this Privacy Policy, "Personal Data" refers to any information that alone or in combination with other available information can identify a person.

Scope

This policy applies to any website or domain of FX Informatica SA.

This policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed through links that we may provide but do not belong to FX Informatica SA. We do not own or operate these sites, so they have their own privacy and data collection practices. Any personal data you provide to these websites will be governed by the third party's own privacy policy. We cannot accept any responsibility for the actions or policies of independent sites, nor are we responsible for their content or privacy practices.

Processing Activities

This Privacy Policy applies when you interact with us by doing the following:

  • Visiting any of our websites governed by this Privacy Policy, including applications we use to provide support and online assistance services.
  • Receiving any communication from us, including newsletters, emails, calls, or messages.
Personal Data We Collect

Data Provided by You

When you register, contact us to report an improvement opportunity, an incident, or make a purchase, we collect personal data as part of your request.

This data includes:

  • Account information such as your name, email address, and password
  • Payment information such as your billing address, phone number, credit card, debit card, or other payment method

If you provide us or our service providers with personal data belonging to another person, you acknowledge that you have the authority to do so and agree that it will be used in accordance with this Privacy Policy. If you believe we have received your personal data improperly, or to otherwise exercise your rights related to your personal data, please contact us using the information found in the Contact section below.

Device and Usage Data

When you visit an FX Informatica SA website, we automatically collect and store information about your visit through browser cookies (files we send to your computer) or similar technology. You can set your browser to reject all cookies or to indicate when a cookie is being sent. The Help function in most browsers provides information on how to accept cookies, disable them, or notify you when you receive a new cookie. You may not be able to use some of our Service's features if you do not accept cookies, so we recommend keeping them enabled.

We also process information when you use our services and products. This information may include:

  • IP address
  • Individual products you view
  • Web terms or searches that led you to the site
  • Time zone

Data We Collect from Third Parties

We may receive your personal data from third parties such as companies subscribed to FX Informatica SA services, partners, and other sources. We do not collect this information ourselves, but a third party does, so it is subject to the third party’s own privacy and data collection policies. We have no control over or ability to regulate how certain third parties manage your personal information. As always, you have the right to review and rectify this information. If you have any questions, you should first contact the relevant third party to learn more about your personal data. If the third party does not respect your rights, you can contact FX Informatica SA’s Data Protection Officer (contact details can be found below), and we will assist you.

Our websites and services may contain links to other websites, applications, and services maintained by third parties. The information practices of those services or the social media networks hosting some of our brand’s media pages are subject to the privacy policies of those third parties, which you should review to better understand their privacy practices.

Purpose and Legal Basis for Processing Personal Data

We collect and use your personal data with your consent to provide, maintain, and develop our products and services and to understand how to improve them.

This purpose includes:

  • Delivering your product or service
  • Processing orders, including electronic and non-electronic delivery
  • Creating a safe and secure environment
  • Verifying or authenticating your identity
  • Investigating and preventing cybersecurity incidents such as breaches, attacks, and unauthorized access
  • Providing, developing, and improving our products and services
  • Delivering, maintaining, debugging, and improving our products and services
  • Allowing you to access FX Informatica SA services and configure accounts
  • Providing you with technical support and customer service
  • Organizing and executing advertising and marketing campaigns
  • Sending newsletters and other marketing communications about products, programs, services, events, competitions, surveys, and promotions, both current and future, carried out by us or organized on our behalf
  • Organizing events or registering participants and scheduling meetings for events

When we process your personal data to provide a product or service, we do so because it is necessary to fulfill contractual obligations. The entire process mentioned above is necessary for our legitimate interests in providing products and services, maintaining our relationship with you, and protecting our business, such as preventing fraud. Your consent will be required to initiate services with you. If there is any change in the type of data collected, your consent will be required again. If you do not provide consent under our contract, some services may not be available to you.

Sharing and Disclosure

We will share your personal data with third parties only in the ways set forth in this Privacy Policy or at the time personal data is collected.

We also use Google Analytics to understand how our customers use the site. You can read more about how Google uses your personal information here:

https://www.google.com/intl/en/policies/privacy/

You can also opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may also use your personal information to provide you with targeted marketing communications (e.g., newsletters).

If you want more information on how targeted advertising works, visit the Network Advertising Initiative (NAI) educational page:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal:

http://optout.aboutads.info/

Legal Provisions

We may use or disclose your personal data to comply with a legal obligation, in connection with a request from a public or governmental authority, or related to legal proceedings or court orders, to prevent death or injury, or to protect our rights and property. When possible and practical, we will inform you in advance of such disclosure.

Service Providers and Other Third Parties

We may use an external service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. Service providers may be inside or outside the European Economic Area (EEA). We may share your personal data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, and others, but only to maintain and improve our products and services. If you would like more information about the recipients of your personal data, please contact us using the information found in the Contact section below.

Cookies Policy

What are cookies?

A cookie is a small text file containing information that your browser stores on your device. The information in this file is usually shared with the site owner as well as potential partners and third-party companies. The collection of this information may be used for site operation or to enhance your experience.

How do we use cookies?

To provide you with the best possible experience, we use the following types of cookies:

  • Strictly necessary cookies. As a web application, we need to use certain cookies to provide our service.
  • Preference cookies. We use preference cookies to remember how you like to use our service.
  • Some cookies are used to personalize content and provide a tailored experience. For example, location may be used to offer services and deals near you.
  • Analytical cookies. We gather analytics on the profile of people who visit our site to improve our service and product.
  • Marketing cookies. We share cookies with advertisers or third-party partners to provide you with a personalized marketing experience.
  • We also allow third-party partners to place their own cookies on our website.
Retention and Deletion

We will retain your personal data only for as long as necessary for the purpose for which it was collected and to the extent required by applicable law. When we no longer need your personal data, we will delete it from our system and/or take steps to anonymize it.

Children's Privacy

We do not knowingly collect personal data from children under the age of 16.

Your Rights Over Your Personal Data

Withdraw Consent

If you have given your consent for the processing of your personal data, you have the right to withdraw your consent at any time, for example, when you wish to unsubscribe from receiving advertising messages from us. If you wish to withdraw your consent, please contact us.

Changes

This Policy may be modified in the future. If we make any changes to this Policy, we will publish the updated version on this website. By using our services, you will be asked to read and accept our Privacy Policy. This allows us to record that you have accepted it and notify you of any modifications that this Policy may undergo in the future.

Claims

If you have any claims regarding this Policy or any aspect of your personal data that we store, please contact us through the form. If you are not satisfied, you have the right to file a complaint with a local data protection authority.

If you belong to the EEA, visit (http://ec.europa.eu/newsroom/article29/document.cfm?action=display&doc_id=50061) to consult the list of local data protection authorities.

Contact

If you have any questions or inquiries regarding our privacy policies, you can get in Contact